Shipping policy

At NLL Cosmetics, we strive to ensure a seamless and satisfactory shopping experience for all our customers. Below, you'll find details regarding our shipping policy:

1. Processing Time:
   - Orders are typically processed within 1-2 business days after payment is confirmed, excluding weekends and holidays.
   - During high-volume periods, processing times may be slightly extended, but we make every effort to ship your order as quickly as possible.

2. Shipping Rates and Methods:
   - We offer standard shipping options, including:
     - Standard Shipping: Estimated delivery within 5-7 business days.
     - Expedited Shipping: Estimated delivery within 2-3 business days.
    You can view shipping costs at checkout before completing your purchase.

3. Shipping Restrictions:
   - We do not ship to P.O. boxes. Please provide a physical address for delivery.

4. Order Tracking:
   - Once your order has shipped, you will receive a confirmation email with tracking information.
   - You can track the status of your order using the provided tracking number on our website or through the carrier's website.

5. International Shipping:
   - For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.

6. Order Issues:
   - If you encounter any issues with your order, such as delays or items missing from your shipment, please contact our customer service team at nizzyluxelashes@gmail.com. We are here to assist you and ensure a resolution.

7. Shipping Updates:
   - We strive to keep you informed throughout the shipping process. In the event of any delays or changes to your order status, we will notify you promptly via email.

Contact Us:
   - If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to reach out to our customer service team at [nizzyluxelashes@gmail.com. We're here to help!

Thank you for choosing NLL Cosmetics. We appreciate your business and look forward to serving you!

- NLL Cosmetics